El Santuario Resort & Spa Valle de Bravo | Valle de Bravo ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

El Santuario Resort & Spa features a holistic health program and a wellness area focusing on physical and spiritual renovation. This 5-star Valle de Bravo hotel offers unique amenities including a spa with treatments, three swimming pools, and diverse dining options that emphasize local cuisine.

Rooms & Amenities

Each of the 64 suites at El Santuario Resort & Spa provides lake views and features private pools with temperatures maintained between 26 and 29 °C. Rooms include flat-screen TVs, safety boxes, hair dryers, and complimentary Wi-Fi. The hotel also offers modern villas with four bedrooms, ideal for family or group stays.

Dining & Experiences

Dining options at El Santuario include Na-ha restaurant, serving country-style dishes made from local ingredients. Guests can enjoy authorized dining experiences such as romantic dinners and wine tastings. Room service also allows for the enjoyment of select menu items in-suite.

Leisure & Wellness

Leisure activities include access to adventurous pursuits like paragliding, boating, hiking, and horseback riding. El Santuario's wellness area features a spa with various treatments, a temazcal, and designated spaces for yoga and meditation. Notable hotel facilities include a gym, tennis and paddle courts, and three swimming pools with jacuzzi.

Services & Accessibility

El Santuario Resort & Spa offers multiple spaces for meetings and events, including three lounges with panoramic views and an oval auditorium conducive for group activities. The hotel is 52.5 miles from Lic. Adolfo Lopez Mateos International Airport and is accessible via the Terminal de Autobuses Valle de Bravo bus station, facilitating transport for guests.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master King Suite

Max:

2 persons

485 sq. feet

Bed options:

1 King Size Bed

Lake view

Shower

Private pool

room details

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King Room

Max:

2 persons

175 sq. feet

Bed options:

1 King Size Bed

Shower

room details

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Corner King Suite

Max:

2 persons

295 sq. feet

Bed options:

1 King Size Bed

Mountain view

Shower

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Valle de Bravo 2.3 mi

Airports

Lic. Adolfo Lopez Mateos International (TLC) 52.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Ambiance

The spa at El Santuario was a true oasis for relaxation. I deeply enjoyed the meditation sessions and yoga classes co-led by Osiris and Giovanna, who created a tranquil environment. The sound bath meditation was particularly rejuvenating. That coupled with the overall serene vibe of the hotel made my experience truly special.

Michael32. USA, 2024-02-15Read full review on

Delicious Culinary Experience

The dining experience at the hotel was excellent, especially dinner. The restaurant offered an exquisite selection of dishes, and the breakfast spread was equally good. I particularly enjoyed the Sunday brunch, which was a fantastic way to start the day while enjoying the beautiful views of the lake.

GeorgeT91. Canada, 2024-03-22Read full review on

Magical Room with Pool

My room was nothing short of magical, featuring an indoor pool that allowed me to unwind while stargazing at night. The ambiance created by soft music playing upon my arrival made it feel extra special. I loved having a private pool to relax in after a day filled with activities.

Edward78. UK, 2024-04-05Read full review on

Comfortable and Cozy

The bedroom was spacious and incredibly comfortable, providing a much-needed retreat at the end of the day. The bedding was high-quality and perfect for a restful night's sleep. Plus, the view from my room overlooked the serene lake, which added to the overall tranquility of my stay.

WilliamL34. Australia, 2024-05-19Read full review on

What’s included

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Water sports
Tennis court
Yoga class

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Massage

Room features

Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

Map view

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

City landmarks

Camino a La Pena 114

Mirador La Pena

1.3 mi

Carretera Mexico Valle de Bravo Km 66 S/N

Carmel Maranatha

1.7 mi

Lake Avandaro

1.6 mi

Temple of the sun and moon

1.4 mi

Temple of the rising moon

1.4 mi

Caracol

1.4 mi

Salon Los Girasoles

1.7 mi

El Arco, Valle de Bravo

1.9 mi

Busto

1.8 mi

La Capilla

2.0 mi

Events

Salon de Usos Multiples

2.1 mi

Church

Iglesia De San Francisco de Asis

2.3 mi

Mercado de Artesanias

2.1 mi

Plaza Juarez

2.1 mi

Church

Maranatha Centro De Oracion

2.2 mi

Club de Leones

2.2 mi

Iglesia de la Candelaria

2.3 mi

Church

Saint Francis of Assisi Church

2.3 mi

Night club

Pachanga

2.3 mi

San Francisco

4.0 mi

Church

El Rostro

4.2 mi

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

Stunning views

Personalized experiences

Room cleanliness issues

Pool temperature not heated

6.2/10

Nice

Rooms

5.8

Location

9.0

Service

5.2

Dining

5.8

4/5 based on 1173 reviews

#2 of 35 hotels in Valle de Bravo based on Tripadvisor

Joseph

United States of America, March 2025

7.8/10

I had an incredible time at El Santuario! The personal touch from the staff made our stay unforgettable, and we loved the daily meditation and yoga sessions. However, there were some issues with the room cleanliness and the pool temperature that detracted from our overall experience. Still, the stunning views and the attentive food service made it worthwhile.

Rooms

7.0

The rooms were spacious but could use a bit more maintenance. We enjoyed having a pool inside our room, but cleanliness was an issue upon arrival.

Service

8.0

The staff was warm and accommodating, particularly with my dietary needs, but the check-in process was a bit disorganized.

Location

9.0

The location is absolutely beautiful with breathtaking views, but it's somewhat removed from the main attractions of Valle de Bravo.

Dining

8.0

The food was excellent, and I appreciated the chef's attention to my allergies, but the overall dining area could be improved by cleaning tables promptly.

Facilities

7.0

The facilities, including the various pools, really enhanced our experience, but several jacuzzis were out of order during our stay.

Stunning views

Room cleanliness issues

Herman

United States of America, January 2025

5.0/10

I had high hopes for my stay at El Santuario in Valle de Bravo due to its incredible views, but the experience fell short. The service was disappointing, highlighting major issues with cleanliness and management, despite the potential this property has. While the views are breathtaking, I would recommend looking for better options if you're considering a stay here, especially at the high price point.

Rooms

5.0

The room was dirty and not properly cleaned, with visible dust and unwashed linens. The bathroom fixtures were old and rusty.

Service

5.0

The staff was disorganized and lacked the training to provide good service. Even when I raised concerns, the management was dismissive.

Location

9.0

The location is fantastic with stunning views of Valle de Bravo, making it ideal for a relaxing getaway.

Dining

5.0

The dining experience was frustrating, with slow service and a dirty environment in the relaxation area.

Facilities

5.0

The facilities were poorly maintained, with a cold pool and only one functioning Jacuzzi during my stay.

George

United States of America, December 2024

6.8/10

Our stay at the hotel was truly memorable, with beautifully stunning views and a charming ambiance. The luxurious setting made for a perfect romantic getaway, but some aspects fell short, particularly in service speed and room conditions. Overall, while we enjoyed the experience, there's room for improvement, especially in the dining and room facilities.

Rooms

7.0

The room was spacious and offered a great view of the lake, but it felt old and needed maintenance. No air conditioning made it uncomfortable at times, especially with the private pool heating the room.

Service

5.0

Service was somewhat lacking; while the staff was friendly, the efficiency was much slower than expected, which can be frustrating when you're paying premium rates.

Location

9.0

The hotel's location is absolutely beautiful, with wonderful views of the lake. It's a great spot for relaxation and offers a peaceful atmosphere away from the hustle and bustle.

Dining

6.0

Dining had fantastic food options but was hindered by extremely slow service. The menu offered a variety of delicious vegetarian choices, but it often took over an hour for meals to arrive.

Facilities

7.0

The facilities, including the spa and pools, were enjoyable, but the hotel itself is 20 years old and in need of some upkeep to match its luxurious pricing.

Roy

United States of America, November 2024

6.6/10

Our stay was quite the rollercoaster; while the hotel had beautiful views and potential, it was marred by poor management and various issues. The rooms were clean and comfortable, but the lack of air conditioning was a challenge during humid nights. The staff were friendly, but their limited English skills sometimes made communication difficult. Overall, it feels like a place that could be amazing with a bit more attention to details and service.

Rooms

7.0

The rooms were clean and comfortable, though the absence of air conditioning meant we had to leave the window open, which let in a lot of humidity from the pool.

Service

5.0

The service from the staff was friendly, but they struggled with English, which made things complicated, especially during our massage booking fiasco. It felt like management was lacking.

Location

9.0

The location is absolutely stunning, with breathtaking views of the lake that are hard to beat.

Dining

6.0

Dining was quite a mix; while the food was decent, the service was incredibly slow, making meals a test of patience.

Facilities

6.0

The facilities could use some upkeep, as we encountered several issues, such as the vapor room turning off and a broken shower head in the spa.

Stunning lake views

Poor management responsiveness

Andy

United States of America, October 2024

5.8/10

Our stay at the hotel was a rollercoaster of experiences. While the views were stunning and the room had a nice layout, the management really fell short on several fronts. From unexpected room conditions to poorly managed spa services, it was more frustrating than relaxing. If you're looking for a peaceful getaway, this place might need some serious attention before I could recommend it.

Rooms

6.0

The room was spacious and had a great view of the lake from the pool, but it was not kept clean as bugs filled the space when the lights were turned on at night. The humidity made it uncomfortable to sleep.

Service

5.0

Service was inconsistent; while some staff were friendly, we faced issues with room service and cleanliness that left us frustrated.

Location

9.0

The location is beautiful, making it perfect for a weekend escape among nature.

Dining

5.0

Dining was either hit or miss; we faced delays in service and a limited menu that didn’t meet expectations.

Facilities

5.0

The facilities appeared promising but were poorly maintained. The spa services were also disorganized, which added to the disappointment.